State of California
The internet starting point for the State of California’s many services and agencies is:
www.ca.gov

State Operator
Phone numbers for all state agencies:
(916) 657-9900

California Attorney General
The Public Inquiry Unit responds to consumer inquiries and serves as a central clearinghouse for consumer complaints sent to the California Department of Justice.
(800) 952-5225
www.ag.ca.gov

Franchise Tax Board
Administers state personal income taxes and corporation taxes for the State of California. For taxpayer information:
(800) 852-5711
www.ftb.ca.gov

State Auditor’s Hotline
The Auditor promotes the efficient and effective management of public funds and programs by providing citizens and government independent, objective, accurate, and timely evaluations of state and local governments’ activities. To report improper governmental activities:
(800) 952-5665
www.bsa.ca.gov

Whistleblower Hotline 1-800-952-5665
http://www.bsa.ca.gov/hotline

State Controller
The Bureau of Unclaimed Property may be holding assets you are entitled to claim. These assets have been turned over to the State for safekeeping by businesses and other organizations as required by law. For claim forms or to search for possible monies, call or use their website.
(800) 992-4647
www.sco.ca.gov

CONSUMERS

Department of Consumer Affairs (DCA)
In its mission to protect consumers, they license and regulate 2.3 million professionals, including doctors, dentists, cosmetologists, and auto-repair technicians, etc.
(800) 952-5210
www.dca.ca.gov

• Office of Privacy Protection.
  This division assists individuals with identity theft and other privacy-related concerns
  (866) 785-9663
  www.privacy.ca.gov
• Medical Board of California
  The Board licenses medical doctors, investigates complaints, disciplines those who violate the law, conducts physician evaluations, and facilitates rehabilitation where appropriate.
  Central Complaint Unit: (916) 263-2424
  Doctor’s license status: (916) 263-2382
  www.medbd.ca.gov
• Contractors’ State License Board
  Licenses and regulates contractors, investigates complaints against contractors, and works to eliminate the number of unlicensed contractors working in California.
  For the status of a contractor’s license or to file a complaint:(800) 321-2752
  www.cslb.ca.gov

California Public Utilities Commission
Regulates privately-owned telecommunications, electric, natural gas, water, railroad, rail transit, and passenger transportation companies. For questions regarding utility rates or billing problems:
(800) 649-7570 (limited hours)
www.cpuc.ca.gov

Department of Financial Institutions
Regulates state-licensed banks, credit unions, and other state regulated depository institutions.
For consumer inquiries or complaints: (800) 622-0620
www.dfi.ca.gov

National Do Not Call Registry
The Registry is a list that consumers can join to reduce unwanted telemarketing calls to their home and cellular phone numbers.
To register: (888) 382-1222
www.donotcall.gov

Department of Insurance (CDI)
Overseeing the industry and protecting the state’s insurance consumers is the responsibility of the CDI. The CDI regulates, investigates and audits insurance businesses to ensure that companies remain solvent and meet their obligations to insurance policyholders.
Consumer Hotline: (800) 927-4357
www.insurance.ca.gov

ENVIRONMENT/RESOURCES

California Conservation Corps
A workforce development program that offers men and women between the ages of 18-23 the chance to serve their state and become employable citizens through training in environmental conservation, fire protection, and emergency response.
(800) 952-5627
www.ccc.ca.gov

Department of Parks and Recreation
The Department manages more than 270 park units, which contain the finest and most diverse collection of natural, cultural, and recreational resources to be found within California.
Campground reservations: (800) 444-7275
www.parks.ca.gov

Department of Conservation
The Department provides information that promotes environmental health, economic vitality, informed land-use decisions and sound management of our state’s natural resources.
For information on recycling centers: (800) 732-9253
www.consrv.ca.gov

By calling to report smoking vehicles as well as excessive odors, smoke, dust, or other air contaminants you help these agencies protect public health.

South Coast Air Quality Management District (AQMD)
(800) CUT SMOG® (800-288-7664)
e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
www.aqmd.gov

Ventura County Air Pollution Control District
(800) 559-SMOG (800-559-7664) or (800) 645-1400e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
www.vcapcd.org

HEALTH AND SAFETY

Victim Compensation and Government Claims Board
The Victim Compensation Program can help victims of violent crime and their families deal with the emotional, physical, and financial aftermath of crime.
For more information and to apply: (800) 777-9229
www.boc.ca.gov

Department of Managed Health Care
The Department’s innovative HMO Help Center is their centerpiece and is the place Californians can go when they can’t resolve a problem with their HMO.
(888) 466-2219
www.dmhc.ca.gov

California Department of Veterans Affairs
Confers and administers the benefits provided by a grateful State of California to its deserving veterans and their dependents.
For concerns about benefits or complaints about providers:(800) 952-5626
www.cdva.ca.gov

California Healthy Families
The Healthy Families Program offers low-cost insurance for children and teens up to age 19. It provides health, dental and vision coverage to children who meet the program rules and do not qualify for free Medi-Cal. To get an application, call: (800) 880-5305
www.healthyfamilies.ca.gov

EMPLOYMENT

Department of Fair Employment and Housing
The mission of the Department is to protect the people of California from unlawful discrimination in employment, housing and public accommodations, and from the perpetration of acts of hate violence.
Employment complaints: (800) 884-1684
Housing complaints: (800) 233-3212
www.dfeh.ca.gov

Department of Industrial Relations
The Department was established to improve working conditions for California’s wage earners, and to advance opportunities for profitable employment in California.
Public information: (415) 703-5070
www.dir.ca.gov

• Labor Standards and Enforcement Van Nuys office: (818) 901-5315
• Occupational Safety and Health Van Nuys office: (818) 901-5403
• Workers’ Compensation Public Assistance(800) 736-7401

Employment Development Department
Promotes California’s economic growth by providing services to keep employers, employees, and job seekers competitive.
www.edd.ca.gov

State Disablity Insurance
(800) 480-3287

Paid Family Leave
(877) 238-4373

Unemployment Insurance
(800) 300-5616

TRANSPORTATION

Department of Motor Vehicles
The DMV registers vehicles in California and licenses their drivers. This amounts to about 26 million vehicles registered and approximately 20 million licensed drivers.
Automated appointment line: (800) 921-1117
Appointments and other services: (800) 777-0133 (press 0 for an agent)
Online Services, forms and information: www.dmv.ca.gov

CalTrans District 7
CalTrans District 7 designs, constructs and maintains the California State Highway and Freeway System in Los Angeles and Ventura Counties.
Public Information: (213) 897-3656
www.dot.ca.gov/dist07/

California Highway Patrol
To report hazardous roadway conditions or other traffic related matters requiring immediate attention:
(800) TELL-CHP or (800) 835-5247
www.chp.ca.gov